Contact Us
One address covers the whole site: support@blueholemen.com. It is read and triaged by our editors, not an outsourced help desk, and there is no form between you and a person. We run no departmental aliases: a team this size with six inboxes loses mail.
One word at the front of your subject line speeds things up. CORRECTION, TIP, PITCH, ADVERTISING, PRIVACY or LEGAL routes your mail faster than a careful subject line.
Corrections and complaints
If we published something wrong, this is the most useful mail we get. Paste the link, quote the sentence, say what the accurate version is, and attach the document. That turns an argument into a five-minute check.
Factual errors are checked the same working day and fixed on the story with a note. Complaints about judgement rather than fact take longer, since they go to an editor who had nothing to do with the piece. Our corrections policy explains where the note goes.
Story tips and confidential contact
Lead with what happened and what you can show us. A case reference, a filing number, a page of accounts or a dated screenshot beats paragraphs of background. We read tips daily, replies can take a few days when we are chasing paperwork, and we never name a source without asking.
We publish no phone number and no messaging handle, and we would rather admit that than advertise a tip line we do not staff. If your subject is sensitive, write from an address unconnected to your employer, on a device your employer does not own, and say only that you need a private channel. We will reply with a way to talk properly. Our editorial standards cover anonymity and what we can promise you.
Pitches and press releases
Freelance pitches want a short paragraph on the story, a line on the documents you already hold, and a link to something you have written. We answer the ones we want within a few working days. Silence past a fortnight means no.
Press releases are welcome, but a release is a starting point rather than a story. If a filing, report or decision notice sits underneath it, attach that and skip the quotes. Embargoes are respected when we agreed to them in advance.
Advertising and partnerships
Commercial mail arrives at the same address and is handled on the business side, away from the running list. Include your campaign window, the formats and the sections you are buying against, and expect an answer within two working days. Our advertising page lists the categories we refuse.
Buying advertising gets you inventory and reporting. It does not get you a preview of coverage, a veto, or a quiet word about a story in progress.
Privacy, data and legal notices
Requests to see, correct or delete the data we hold about you go to the same inbox with PRIVACY in the subject, and are resolved inside the statutory window that applies to you. Give us enough detail to find you. Our privacy policy describes what we collect and what our analytics and advertising partners can see.
Copyright complaints follow the steps on our DMCA page, which lists what a valid notice must contain. We print no postal address here: we are a small distributed team, and post sent to an office nobody sits in helps nobody. To serve something formally, write and we will give you the correct address.
